Communities

How Creativity Across Teams Inspires Retention & Unity

We’ve all heard how much the hospitality industry is struggling with labor models and employee retention, but we sometimes forget to stop to think about new ways to engage our team members and guests. The same old “strategies” don’t work anymore because our world has changed. When Gary Ross Dahl invented the pet rock in …

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South Congress, Austin TX

A City Tour That Explores South Congress in Austin, TX

We often get asked, “Where is the best place to go for brunch around here?” When a new guest checks into our Residence Inn by Marriott in Southwest Austin or our Holiday Inn Express & Suites – Arboretum Austin, we see that as a prime opportunity to deliver platinum service by giving them recommendations for …

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